Language
Home / Privacy Policy

Privacy Policy

Effective Date: May 7, 2025

1. Introduction

We respect your privacy and comply with the “Act on the Protection of Personal Information” to ensure appropriate handling and protection of your personal information. This policy explains how we collect, use, disclose, and protect personal information on this website.

2. Information We Collect

  • Personally identifiable information such as name, email address, and phone number provided through contact forms
  • Browsing information such as IP address, device information, browser type, and operating system
  • Cookies, analytics identifiers, session data, etc.

3. Purpose of Use

  • Responding to inquiries and providing real estate information or support
  • Improving usability, analyzing usage, and enhancing services
  • Preventing unauthorized access, spam, and security risks
  • Compliance with laws and enforcement of terms of use

4. Cookies and Analytics

We use access analysis tools such as Google Analytics. These tools collect anonymous data such as visit counts, pages viewed, and time spent on the site. You may disable cookies through your browser settings, but doing so may limit the functionality of some features.

5. Acquisition of IP Address and Device Information

We may record your IP address and device information for security and troubleshooting purposes.

6. Disclosure to Third Parties

  • We do not sell your personal information to third parties without your consent.
  • We may outsource services to third-party vendors (e.g., hosting providers, email delivery services) under a confidentiality agreement.
  • Information may be disclosed if required by law or upon official request from public institutions, within an appropriate scope.

7. Retention Period of Personal Information

Personal information is retained only as long as necessary to fulfill its intended purpose or as required by law. Once no longer needed, it is securely deleted or anonymized.

8. Data Transfers Abroad

In some cases, data may be processed on servers outside Japan. In such instances, appropriate security measures are taken in accordance with Japanese data protection laws.

9. Privacy of Minors

This site is not intended for children under the age of 13, and we do not knowingly collect information from them. If it is discovered that such data has been inadvertently collected, it will be promptly deleted.

10. Your Rights

You have the right to request disclosure, correction, or deletion of your personal information held by us. Please contact us at the address below to make such requests.

11. Consent

By using this site, you are deemed to have agreed to the contents of this policy. Continued use of the site following any changes will also be regarded as consent to the updated policy.

12. External Links

This site may contain links to external websites. We are not responsible for how personal information is handled on those external sites. Please refer to their respective privacy policies.

13. Storage of Favorite Properties and Viewing History

Your favorite property data and viewing history may be stored on your device via cookies or local storage. This information is accessible only by you and is not visible to this site or any third parties.

14. Policy Revisions

This policy may be revised without notice. Please check this page for the most up-to-date information.

15. Contact Information

If you have any questions or concerns regarding this privacy policy, please contact us at:
seika@sumainoseika.com

By using this site, you agree to be bound by this policy and the laws of Japan.